It not only came with a handy set of features but offered them at very competitive prices. Splashtop SOS offered Audio Perception an easy way to provide remote support to clients, and it met Jason’s selection criteria of functionality, features, and price. THE SOLUTION: A RELIABLE AND AFFORDABLE REMOTE ACCESS SOLUTION BUNDLED WITH THE RIGHT FEATURES “It was the perfect fit for all of our needs,”said Atkinson. He further explains, “I searched for something better with a focus on three main selection criteria: functionality, features, and price.” That’s when he found Splashtop SOS. “We had been using TeamViewer, but this remote access solution turned out to be very expensive for the features it provided us,” said Jason. That’s why Audio Perception’s co-founder Jason Atkinson spent a lot of time researching online remote access solutions products and services. To conduct these remote design services, Audio Perception designers needed a tool that would allow them to share their screen with a client to present plans, blueprints, designs, and data while in the design stage of building a studio.
“We were looking for a way to both provide our clients with remote tech support as well as conduct remote design services”, said David. He further explained that the tool they were looking for was not just for providing remote support but design services as well. “We needed to find a reliable, affordable, and solid remote support solution,” said David Knauer. The Challenge: Offering remote tech support and remote design services to TV composers, music artists, songwriters, producers, studio owners, technology and entertainment companiesĪs Audio Perception had many clients who needed technical support, the company was looking for a way to provide it to them remotely.
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